Privacy Policy

Rah Bagh Hotels Data Protection Summary

This privacy policy is available to every reader and must go through with this before sharing any personal information with us. When the user visits our site, they have to accept the practices that are mentioned in this document. By GDPR (General Data Protection Regulation), the data protection summary of Rah Bagh describes the collection and usage of both data and personal information.

If you feel any convenience in this privacy policy, you can freely reach out at {reservations@rahbagh.com}. We at Rah Bagh update our privacy policy with time so that the readers can easily learn about new things when they visit our site.

Personal Information collected by Rah Bagh Hotel

We at Rah Bagh collect this personal information such as – Guest name, basic contact information, date of birth, business address, mode of communication they like from our end, anniversary details, credit card details, dates when you visit our hotels, transaction history at our hotel, and much more. We also collect some additional details that are mentioned below:

1. If you book a room online through our website, then we need details for the total number of passengers, arrival date, departure date, and tariff details.
2. When you come up with your questions and queries.
3. When you need a proposal from our team of meeting planners.

As a trusted group of hotels, we recommend parents not allow their children to provide any sort of information without prior permission. We don’t collect information that is related to caste, political opinions, ethnic or racial origin, criminal background, or religious beliefs, unless and until it is requested by the guests.

How ABC Hotels use the personal information of guests

All this personal information is used to take the best care of the guests according to their needs and we completed work on providing the comfort of satisfaction. We normally share updates about events that happen at Rah Bagh, provide them with promotional material through the mail, conduct surveys regularly, and provide them with discounted offers. All these things are monitored with the help of personal information that is gathered from the guests.

Rah Bagh ensures that their guests must get all the services even at different hotels that are managed by Rah Bagh and provide them with the best service and make them well satisfied. Also, the guests can opt out of this service by going with the “Unsubscribe” option if they don’t want to share their personal information with our chain of Rah Bagh.

How personal information is shared that is collected from guests and third parties

As we are a chain of multiple hotels, so we share all the personal information of our guests within the hotels so that it can be used for providing better services to our guests and everything lies under this policy of Rah Bagh.

1. If a corporate card is used by any guest, then the details are shared with the employer.

Some of the details are also shared with third parties.

1. Some of the services of third parties are used such as – online reservations, billing of credit cards, mailing services, and call centre services that are essential for sharing personal information. We at Rah Bagh prohibit the transfer or sharing of any information with outsiders.
2. Our hotels partner with multiple associations and companies to provide sponsored deals, products, or services to our customers, and for this reason, we share the personal information of our guests with the sponsors.

Anonymous information collected by Rah Bagh Hotel

The information that doesn’t identify a guest is known as anonymous information. All the non-personal information such as domain name, guest visit, version of the browser, type of browser, and the URL they visited from is not of much use as the site cannot get the exact details so that they can save them.

From time to time, we allow third-party advertisers to visit and advertise our site. They use some specific technologies that track the ads that the guests had seen and which pages of the site they have visited. We can use this nonpersonal or anonymous information when needed for any purpose and can combine these with personal information, and then the combined information will be treated as the personal information of the user according to the policy.

Links to third-party websites

Sometimes, the guest will see some ads or links from third-party websites, and we don’t take any responsibility if the user clicks on them or demand any sort of personal information. We request you to read the privacy policy and terms of conditions of the website the user visit.

Data Security

Rah Bagh takes all the necessary methods that can be used for saving the personal information of the guests:

1. Protects all the personal information that is collected against some unauthorized access, or alteration.
2. Ensures that the personal information of the users must stay updated with time.
3. Protection of information at the time of transaction is ensured.
4. We have a well-owned system that checks all the data breaches and then notify to the authorities that will work for the solution.

To ensure the security

1. We at Rah Bagh advise our guests to not include any sensitive information in the emails they share with us and don’t share credit card details through mail.
2. We don’t collect the personal information of kids under the age of 18. We request parents not allow their children to share any of the information with Rah Bagh Hotels.